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Expertise
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Core
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The core of our expertise lies in our ability to design and implement Business Intelligence and Analytics solution that is capable of initiating strategic or operational action to improve business performance.
We DIFFERENTIATE ourselves from other IT companies offering BI and Analytics Solutions because we deeply understand:
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Management processes, particularly Management Planning and Control Systems
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Balanced Scorecard
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Management Information Systems - MIS design and implementation
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Decision Support Systems (DSS) design and development.
Further, we have developed a unique ability of understanding:
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Business environment in which client company operates
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Business Strategies
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Critical Success Factors (CSF)
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Organization Structure, Roles and Responsibilities of Managers and their Key Result Areas (KRA).
Based on such understanding and combined with our design and implementation capabilities, we are able to offer ‘best-fit’ solution to our client:
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Performance Measurement system - Key Performance Indicators with relevant dimensions
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Information System model for the managers that enable action - Dash Board with Alerts, Views and Reports, Slicing, Dicing, Drilling into details, Filtering, and so on
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Analytics System that provide significant insights into business performance - Trends, Pareto, Distribution analysis, Correlation, Data Mining and so on.
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Methodologies
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We adopt formal methodologies that focus on:
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Thorough understanding of client requirement
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Best-fit solution
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Rapid response - delivery
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On-time-zero-defect delivery.
For client Requirement Management and Best-fit solution, we use TOGAF - The Open Group Architectural Framework, that enables capturing all aspects of solutions requirement - stated or implicit - and ensuring their fulfillment.
Based on this framework, we have designed our processes for:
- Requirement study
- Business overview
- Business process management
- Data quality assessment
- Technology environment study
- Information System Architecture
- Information Model
- Logical Data Model
- ETL Model
- Technology Architecture
- Data storage
- Solution development tools
- User interface technology
- Development
- Physical Data Model
- ETL Maps
- BI Components
- Unit testing and peer review
- Integration into BI Portal
- Acceptance Testing
- Test plan
- Test data creation
- Testing and certification
- Roll-out
- Trial run
- User training
- First run with historical data
- Live runs
- Monitoring of system performance
- Support for system maintenance and upgrade
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Technology
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We use state-of-the-art technologies in building solution for our clients:
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SAS BI 9 - Enterprise Business Intelligence Platform
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Microsoft - SQL Server 2005, Analysis Services and Reporting Services
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Excel (Office 2003 and Office 2007) for information rendering
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ASP for Web Based information delivery
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XLMiner for Data Mining.
With careful study, experimentation and using innovative ideas, we have developed a unique ability to combine these technologies for developing Best-fit solution.
Our ability to rapidly deliver Best-fit solution to our client is further enhanced because of ready-to-use tools that we have developed by exploiting fully the potential of the available technologies, for example:
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Templates for BI Portals
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Templates for graphical Dash Board and KPI Page
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Templates for Views, Reports and Ad-hoc Queries
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Statistical Analysis components for Pareto analysis, Trend analysis, Forecasting, etc.
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ETL package with data validation reports.
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Project Management
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We use transparent Project Management system with a view to:
- Ensure on-time delivery
- Analyze impact of delay, if any
- Share information with clients about the progress of work completed v/s plan
- Account for resources deployed, where applicable.
Following are the key features of Project Management system:
- Web based application for project planning and tracking at the following levels:
- Deliverable
- Component
- Task
- Responsibility
- Resource
- Issue management
- Delivery management
- Weekly progress review meeting and tracking actions arising from them.
Further, the Project Management system reports:
- Defects
- Rework effort
- Delays with causes of delay
- Under / over utilization of resources
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Delivery Models
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Onsite-Offshore Delivery Model
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This is the most frequently used model. Key features of this model are:
- Designated Architect or Project Leader works closely with the client organization and acts as client!@#s representative to our design and development team. (In larger projects, he/she works out of client!@#s office)
- Development team works offshore and the deliveries are made to the onsite team for release
- Acceptance testing and implementation related tasks are completed onsite.
Application Service Model (Build, Operate and Transfer Model)
We provide Business Intelligence and Analytics services using Build, Operate and Transfer model, including:
- Building application as per client requirement
- Running the application:
- System administration on day-to-day basis including ETL operations
- Development of new reports and views based on client request
- Adding new data sources to the application
- System changes
- Transfer the application to client at the end of certain time period, if required by the client.
Onsite Delivery Model
For selected projects, onsite delivery model is adopted in which, whole team works onsite in client organization.
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Supply Chain
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We have built an internal supply chain while designing our organization structure:
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Each group leverages their area of expertise to deliver value to client. The Supply Chain ensures efficient execution of projects involving:
- Solution architecting in close collaboration with client
- Application development using specialized tools and templates
- Exploiting technology to the best of its potential for creating tools that enhance the quality and speed of solution building at economical cost
- Sourcing IT resources to ensure cost effective implementation of delivery models.
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